This payment information applies to purchases made via www.planteraio.com.

Merchant Information

Planteraio is registered at the following address: Bijkhoevelaan 5C, 2110 Wijnegem, Belgium.

The merchant details used for payment processing match the information published on this website.

The transaction name appearing on eligible card statements is:

Planteraio

Payment Processing

Payments made via www.planteraio.com are processed by Stripe.

Stripe processes payment information in accordance with its applicable terms and privacy practices, and carries out risk assessment and transaction monitoring procedures based on its relevant policies.

Customers do not need to create or log into a Stripe account to complete a purchase on this website.

Once payment is successful, the order will be processed in accordance with the applicable shipping policy published on this website.

Accepted Payment Methods

Payment methods available at checkout may include:

Visa;

Mastercard;

American Express;

Apple Pay;

Google Pay;

Eligible digital wallets available at checkout.

The payment methods displayed at checkout may vary depending on the customer’s location and device.

Personal Information

Planteraio processes personal information in accordance with applicable European data protection regulations.

This website features a cookie banner. Non-essential cookies are used only after the visitor selects the “Accept” option on the cookie banner.

For more information regarding the processing of personal information, please refer to the privacy policy published on this website.

Contact Information

For questions regarding payments, customers may contact:

Brand: Planteraio

Website: www.planteraio.com

Email: resin@planteraio.com

We process email inquiries during normal business hours. Where reasonably practicable, we typically respond within 24 to 48 hours.